Systems Thinking - An introduction (Level 1)
Survey and Pre-test
Review of Course Aims, Syllabus, Learning Outcomes and References
What is Systems thinking - some different perspectives
Systems thinking and the “Learning Organisation”
Systematic Innovation
What is a System
Systems Thinking frameworks
Case study and exercise 1
Lateral versus Vertical thinking
Psychological Inertia
Two-Dimensional thinking
Case study and exercise 2
Three-Dimensional thinking
Case study and exercise 3
Some Systems thinking tools - S Curve, IFR, Perception Map, 9 windows , Functional Analysis
Case study and exercise 4 and 5
Further reading and education